Support FAQ (Troubleshooting & Safety Reviews) — Rummy Moti India 2025

Rummy Moti is a registered skill gaming platform legally operated in India and designed for adult users who value fair play, quality entertainment, and robust security. The company is officially recognized and adheres to Indian legal frameworks for online skill-based gaming. We are proud to be a transparent leader in the regulated real-money skill gaming space.

1. Rummy Moti is operated by SkillMoti Online Pvt Ltd, headquartered in Bengaluru, Karnataka, India.
2. All company details, operating licenses, and compliance disclosures are available for public review at request via our official channels.

“Our mission is rooted in integrity, respect for Indian law, and user trust — the values by which we measure legitimacy.”

We strictly comply with Indian regulations applicable to skill games. Rummy Moti is operated under the purview of relevant skill gaming laws and regularly undergoes external audits for regulatory alignment. Our documentation is open to scrutiny for added peace of mind.

• SSL/TLS encryption secures all data transmissions.
• PCI DSS-compliant payment gateways protect financial transactions.
• User account activities are actively monitored for fraud or suspicious behavior.

We never request sensitive information via messaging apps and recommend users to interact only through our official website.

Rummy Moti supports several trusted payment instruments, including UPI, credit and debit cards, and secure wallet options maintained by reputable Indian payment partners. All transactions are SSL-protected and processed through PCI DSS certified gateways, ensuring the highest standard of transactional security.

• Transparency is our core policy — all applicable service charges are clearly displayed before confirming any payment.
• No hidden fees. If your payment is unsuccessful, your money will not be deducted.
• Kindly reach out to our support team with the transaction reference for immediate assistance in case of any issues.

Data privacy is non-negotiable. We use modern encryption standards, ensure data is securely stored within India, and regularly conduct security audits. Rummy Moti never sells or trades user data. For more details, our privacy policy is always available for review.

Forgot your password? — Use the 'Forgot Password' option on the official login page to reset it securely. Our support never asks for your password in any context.

1. Rummy Moti is strictly for users aged 18+.
2. Minor participation is proactively prevented using age verification and regular audits.
3. We promote responsible gaming:
   • Self-exclusion options
   • Play limits
   • Access to professional counseling resources

Our platform complies with all responsible gaming laws and industry standards, supporting user well-being and social responsibility.

• The ONLY official website is https://www.rummymoti.com/.
• We never operate via WhatsApp, Telegram, or unaffiliated social profiles.
• Suspicious or fake websites should be reported immediately to our official support and authorities.

Our rummy games utilize certified algorithms audited for randomness and fair play. Outcomes are derived solely by skill and luck inherent in traditional Indian rummy, offering a level playing field for all.

Financial Risk Disclosure:

• All users should play responsibly and within their means.
• Skill games can involve real money, and results are not guaranteed.
• Seek help if you experience issues with gaming habits.

1. If you need to request a refund or encounter an account concern, reach out with relevant documentation via our official support channel.
2. Technical support swiftly addresses concerns and can also process requests for account closure or deactivation (after proper verification).

• Email: [email protected]
• Official website contact form: https://www.rummymoti.com/support
• Phone: +91-80-0000-0000 (Weekdays, 9am–6pm IST)

For your safety, do not trust messages from unofficial domains, apps, or numbers. Our team communicates only via the above channels.